1. Information We Collect
When you use our restaurant ordering software, we collect information that you provide directly to us, including:
- Name and contact information
- Order details and preferences
- Payment information (processed securely through Cashfree)
- Delivery address (if applicable)
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Send order confirmations and updates
- Process payments and refunds
- Improve our services and user experience
- Communicate about promotions and updates
3. Payment and Refund Policy
All payments are processed securely through Cashfree. Our refund policy applies to software subscription only:
- Full refunds for software subscription cancellation (within 7 days of purchase)
- No refunds for food orders or deliveries
- Software subscription refunds will be processed within 5-7 business days
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure payment processing through Cashfree
- Regular security audits
- Limited access to personal information
5. Contact Us
If you have any questions about our privacy policy or practices, please contact us at:
Email: info@qumiq.com
Phone: +919526444434
Address: 1st floor, Reem mall ,Makkaraparamba,Perinthalmannan road , Malappuram.